Harmonic Drive LLC | 42 Dunham Ridge, Beverly, MA 01915 | 800-921-3332
Harmonic Drive and Harmonic Planetary are registered trademarks of Harmonic Drive LLC.

Privacy Policy

This privacy policy discloses the privacy practices for www.HarmonicDriveGearhead.com. This privacy policy applies solely to information collected by this website. It explains:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your information.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in your information.

For the purposes of this Privacy Policy, unless otherwise noted, all references to “we,” “us” and “our” include Harmonic Drive, LLC and our website, www.HarmonicDriveGearhead.com. By accessing and using our website, you agree that you have read and understand this Privacy Policy and you consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

Information Collection, Use, and Sharing
Harmonic Drive, LLC is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you, such as your name, address, e-mail address, telephone or cell phone numbers, fax number or credit card information. We will not sell or rent this information to anyone.

We also may collect other information from or about you in connection with your use of our website. For example, we may collect and store the content of, and data regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. As with many other websites, the computers/servers used to operate our website may collect certain information pertaining to you and the software, equipment and communications method that you use to access the Internet and our website. This information can include: IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of our services, to maintain quality of our services, and to provide general statistics regarding use of our website.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, or as necessary to process information on our behalf or to contact you on our behalf. All such third parties are prohibited from using your information except to provide these services to us and they are contractually required to maintain the privacy and security of your information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Except as otherwise described in this Privacy Policy, we will disclose your information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Harmonic Drive, LLC or this site; (b) protect and defend the rights or property of Harmonic Drive, LLC; and, (c) act under necessary circumstances to protect the personal safety of users of this site or the public.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what information we have about you, if any.

• Change/correct any information we have about you.

• Have us delete any information we have about you.

• Express any concern you have about our use of your information.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. We take appropriate steps to maintain the confidentiality and integrity of your personally identifiable non-public information.

Wherever we collect personally identifiable non-public information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect personally identifiable non-public information transmitted online, we also take reasonable steps to protect your information offline. We limit access to customer information databases, communicate this policy to all of our employees and establish and enforce penalties for violating this policy.

In order to have access to certain areas of this website or download certain files, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you may not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable non-public information on our site.

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age range). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Contact information may be used to notify individuals of prizes awarded as part of a survey.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We are committed to protecting the privacy of children. Our website is not designed or intended to attract anyone under age 18. We do not knowingly collect personally identifiable information from children under the age of 18 or under the legal age of majority in your jurisdiction. If you are under the age of 18, you must ask your parent or guardian for permission to use our website. BY ACCESSING OUR WEBSITE, YOU REPRESENT THAT YOU HAVE REACHED THE AGE OF MAJORITY IN YOUR JURISDICTION.

We strongly recommend that minors ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe Internet use practices.


Our Privacy Policy may change from time to time and all updates will be posted on this page and a new effective date below. Any such change will be effective immediately upon posting on our website. We encourage you to periodically review this Privacy Policy to be informed of any such changes and how we are protecting and using your information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-921-3332 or via email at Compliance@HarmonicDrive.net

HarmonicDriveGearhead.com Privacy Policy, updated: May 21, 2018


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